Why is my Pin-Up withdrawal pending or rejected?
Your Pin up withdrawal may be pending or rejected due to verification, payment limits, or mistakes in your request.
Common reasons and what to do:
Account not verified
- Upload NID/passport and address proof in your profile.
- Wait for KYC approval before trying again.
Wrong payment details
- Check bKash/Nagad/bank account number and name.
- Make sure it matches your Pin-Up account name.
Bonus or wagering not completed
- See βBonusβ section to confirm wagering requirements are met before cashout.
Exceeded limits or multiple requests
- Check minimum/maximum withdrawal for your method.
- Cancel extra requests and submit one clear request.
If casino or sports betting winnings are still pending after the normal processing time, contact support via live chat with your transaction ID for a faster review.