How can I self-exclude or close my Pin up account?
To stop playing or take a break, you can either self-exclude for a period or request full account closure on Pin up.
To request self-exclusion or closure:
- Log in to your Pin up account (website or mobile).
- Go to “Profile” / “Account” section.
- Look for “Responsible Gaming”, “Self-exclusion”, or “Limit settings.”
- Choose a period (e.g. 24 hours, 7 days, 30 days, or longer) for self-exclusion, or select permanent closure.
- Confirm your choice. In some cases, you may need to contact support via live chat or email and clearly request self-exclusion or closure.
During self-exclusion, you should not be able to deposit, bet, or use casino games. If you have a gambling problem, consider contacting a local counselling service for extra help.